Originally conceived as a service company, Service First Ltd has evolved into so much more. Although service and maintenance of all industrial machinery remains a primary portion of our business, sales, innovative thinking and problem solving are also integral components of our operation. With over 100 years of combined knowledge and experience, there isn’t much we haven’t seen, fixed or found a solution for.
Meet the Key Personnel at Service First Ltd:
Rick van Adrichem (Co-Owner with Wife, Cathy)
With over 40 years of practical, hands-on experience in the fields of equipment repair and maintenance, as well as system and mechanical design. It’s always hard to tell if he’s happiest up to his elbows in grease or free-thinking a new design, be it a machine or a new plant concept. Cathy runs the financial side of the business and keeps us on track. She is now enjoying a semi-retirement, which actually means she is running their other business, Kingfisher Orchids!
Paul van Adrichem
Paul is a civil engineering technologist and heads up the compressor sales and service department. Paul is also our IT specialist and provides technical support for many of our projects.
SFL Service First Ltd was incorporated in 1994. Rick van Adrichem, the principal, had over 25 years of hands-on experience when he decided to branch out on his own. With a strong background in industrial machine repair and maintenance, as well as mechanical and window system product design, Rick began his own 600-square-foot shop in the backyard.
Service First Ltd opened our head office at our current location in January of 2001. At 1,500 square feet on the main floor, more than double the original size, we still bulge at the seams as new and used machinery arrives for resale or repair. An additional 400 square feet has been for our extensive inventory of machinery maintenance and repair parts. Situated in beautiful Sidney, BC, we provide service for clients on Vancouver Island, the Lower Mainland, Alberta, Manitoba, Yukon Territories, Alaska and as far away as New Zealand!
Our original customer base was principally the window manufacturing industry. However, it now includes all forms of manufacturing, such as cabinetry, stone countertops, cement plants, food processing, government, breweries, ship building, electronics, plastics, orthotics and more. We have also added service industries, such as colleges, hospitals, dental practices, service stations, auto body shops, fish farms, newsprint, food processing facilities and analytical laboratories.
In keeping with the effort to become environmentally and energy efficient, Service First plays a major role in consulting with window manufacturers and building contractors to perform and analyze water infiltration testing for window installations.
In 2005, after extensive research and development, Service First entered into a partnership with a firm in China and created our own line of window manufacturing equipment, Panda Machinery.
We also became a master distributor for Kaeser Compressor Canada Inc. in 2005 and offer a full line of extremely energy-efficient rotary screw compressors, air dryers and compressed air filtration systems.
In 2008, we became a sales and service depot for piston compressors manufactured by DV Systems®. With full lines of maintenance parts for both distributors, we have become the “go-to” guys of Vancouver Island.
In the same year, we added TigerStop LLC™ to our product line. As a leader in lineal optimization for saws, drills and punches, TigerStop™ has been a welcome addition in our quest to provide all around system enhancements for our customers.
With an entire array of equipment, we now have the capability of full plant installations. Coupled with design ability and our line of compressor and airline products, we are proud to say we have completely outfitted several manufacturing facilities.
Service First has been selling Graco® products since 2008, providing a complete line of sealant and adhesive equipment to our repertoire. From hot melt sealants to consulting with and designing an innovative system for glass sealing with a local artist.
And in the desire to “never stand still,” we have developed an extensive inventory of consumable products. Our ability to source or manufacture rare or special order parts on behalf of our customers is another service at which we excel.
Today we continue to grow and expand, strive to design and improve, and offer innovative solutions while providing first class service!